Frequently Asked Questions
Discover everything you need to know about our therapeutic blends and shopping experience.
Are your essential oils 100% natural?
Yes, we pride ourselves on using 100% natural ingredients. Our therapeutic-grade essential oils are ethically sourced and free from synthetic fragrances, artificial colors, and parabens.
How should I store my aromatherapy products?
To preserve the potency of the essential oils, we recommend storing your products in a cool, dark place away from direct sunlight and heat sources.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products safe to use during pregnancy?
While many of our products are safe, essential oils are highly concentrated. We recommend consulting with your healthcare professional before use, or choosing our specifically formulated 'Support' range designed for sensitive periods.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty and do not test any of our products or ingredients on animals, nor do we commission third parties to do so.